Information We Collect & How We Use It

To provide our services effectively, we collect a small amount of information from you. Here is what that includes and how it is used: 

What We Collect

This includes your name, email address, any documents or files you upload, the details you share in your project description, and the information needed to invoice you and confirm your payments.

How We Use It

We use this information solely to complete the services you have requested, send you invoices, confirm your payments, communicate with you about your project’s progress, and improve the quality of our services over time. 

Data Protection & Your Rights

Protecting your information is one of our top priorities. We understand that the documents and data you share with us, including your research, thesis, or academic work, are personal and important to you. Here is how we handle your information and what rights you have when it comes to your data: 

Confidentiality & Security

Your documents and personal information are kept confidential. We do not sell your data or use it for advertising. Your files are stored securely and accessed only by authorized team members working directly on your project.

Third-Party Tools

To deliver our services, we may use trusted third-party tools to process your documents. We aim to choose tools that maintain appropriate data protection standards. Apart from these tools, we do not share your data with third parties, except where required by law.

Data Retention

We retain your data only for as long as necessary to complete your project and provide any related support. Once this is no longer needed, you may request its deletion by contacting us in writing (Email or WhatsApp).

Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time by reaching out to us directly.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so we encourage you to check back periodically.

For any questions, contact us at support@academaxpert.com